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Because pools & apas are meant to be



Are you spending too much of your precious down-time tending to your pool or spa? Well stop! At PoolSmartz, we believe pools are meant to be enjoyed, which is why we offer a complete hassle-free maintenance service to make your life easier.

If you’ve got a problem with your pool or spa, leave it to the pros!

Our dedicated team can look after your pool as little or as often as you like. We provide pool and spa servicing to clients from Sarina, out to Moranbah, Mackay and the surrounding districts. We also offer in-store advice and support for all our DIY customers plus handy maintenance payment options.

Or, if you would prefer us to take care of it all for you, consider booking our mobile pool maintenance van. It’s simple and our choice of pool maintenance plans makes owning a pool a breeze.


There’s nothing worse than being greeted by a cloudy or murky pool, especially when you’re desperate for a dip! PoolSmartz offers a variety of pool chemicals to keep your pool or spa ship-shape and sparkling clean.

The amount of chemicals you need fluctuates throughout the year depending on a range of things such as temperature, rainfall, pool use and whether you cover your pool. Knowing how much chlorine, balancer, stain remover, algecide, flocculants and clarifiers or pool stabilisers/sunblocks to use can often be a complex and daunting task, but it doesn’t have to be.

At PoolSmartz we’ve taken the guess work out of water testing so you don’t have to. Forget traditional, sight- based water testing. Come in-store and have your pool water digitally analysed for FREE by our photometric, computerised water analysis tools and get an accurate assessment of your water.

Our informative and approachable team members are always on hand and are capable of answering all your chemical-related questions. We can guide you in the right direction so you purchase the correct products, allowing you to enjoy your pool with confidence knowing it’s hygienic and safe for the whole family.

Is itchy or irritated skin a concern? Speak to us about mineral pools that offer an environmentally friendly and healthy alternative to traditional salt or synthetic chlorine pools.


PoolSmartz is home to the largest pool pump repair facility in Mackay, capable of repairing all pool equipment either in the City Gates workshop or on-site by one of our friendly pool technicians.

We have a strong relationship with all major suppliers, ensuring we provide you with expert service and comprehensive product support. We also stock a variety of spare parts for all your pool and spa applications.


What better way to maximise your fun in the sun than with our top quality pool toys and games. We stock a wide variety of awesome extras that will keep you and the kids occupied for hours and promises to make your next pool party a massive hit.

Whether you are after an inflatable pool lounger to relax on, dive disks to improve your child’s underwater confidence or aqua games like volleyball or basketball that allow your teens to showcase their sporting prowess, look no further than PoolSmartz.

We also provide a number of floaties for littlies of all ages and sizes so beginners don’t just have to watch from the sidelines.

Come in and browse our extensive range today!


Cleaning your prized entertainer is made a whole lot easier thanks to our large range of pool and spa accessories.

From pool brooms to leaf scoops, testing kits to CPR charts and everything in between, PoolSmartz offers the best brands and quality advice to improve the health, safety and longevity of your pool or spa, leaving you free to enjoy it for many years to come.

Operated by NQ Water Group, PoolSmartz is 100% locally owned and proudly services Mackay and its surrounds. We are committed to exceptional customer service and strive to go above and beyond to make sure our customers receive the best advice, customised solutions and value for money than anywhere else.


It’s this approach that saw us pip dozens of state contenders to take out the ULTIMATE CONSUMER EXPERIENCE IN QUEENSLAND award in Hawaii earlier this year and we don’t plan to stop!


We promise that between our three conveniently-located PoolSmartz stores, we can help you find exactly what you’re after!

We understand water is a precious natural resource and we are committed to looking after it.